Privacy Policy

Privacy Policy

Black Media Visuals

Effective Date: 01/012026

Black Media Visuals respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) of South Africa.

This Privacy Policy explains how we collect, use, store, and protect your personal information.

1. Information We Collect

We may collect and process the following personal information:

  • Full name

  • Contact details (phone number, email address)

  • Billing and invoicing information

  • Event or shoot details

  • Photographs and video footage

  • Any other information voluntarily provided during consultations or bookings

2. How We Collect Information

Personal information is collected when:

  • You complete a booking form

  • You contact us via email, phone, website, or social media

  • You enter into a service agreement with us

  • You participate in a photoshoot or video production

3. Purpose of Collecting Personal Information

Your personal information is collected and processed for the following purposes:

  • To confirm and manage bookings

  • To communicate regarding services

  • To issue invoices and process payments

  • To deliver photography and videography services

  • For internal record keeping

  • For marketing purposes (only where consent has been given)

We do not sell or rent personal information to third parties.

4. Sharing of Personal Information

Your information may be shared only when necessary to deliver services, including:

  • Printing labs or album suppliers

  • Cloud storage providers

  • Payment processors

  • Legal or regulatory authorities where required by law

All third parties are expected to handle personal information securely and in compliance with applicable laws.

5. Storage & Security

Black Media Visuals implements reasonable technical and organisational measures to protect personal information from:

  • Loss

  • Unauthorised access

  • Misuse

  • Disclosure

  • Alteration or destruction

While we take reasonable precautions, no digital system can be guaranteed 100% secure.

6. Retention of Information

Personal information and media files will be retained for as long as necessary to fulfil the purpose for which they were collected, or as required by law.

7. Your Rights Under POPIA

In terms of POPIA, you have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your personal information (subject to legal and contractual obligations)

  • Withdraw consent for processing (where applicable)

  • Lodge a complaint with the Information Regulator of South Africa

Requests can be submitted in writing to:
info@blackmediavisuals.co.za

8. Use of Images & Marketing

Photographs and videos created by Black Media Visuals may be used for portfolio, website, and marketing purposes unless the client has requested in writing that their content remains private prior to the shoot.

9. Updates to This Policy

Black Media Visuals reserves the right to update this Privacy Policy at any time. The latest version will always be available on our website.